• At LuckyShroom, we strive to provide our customers with the best shopping experience. If you are not completely satisfied with your purchase, we offer a simple and fair return policy.

  Eligibility for Returns:

• Unopened and Unused Products: You may return products within 14 days of receiving your order, provided the items are unopened, unused, and in their original packaging.

• Damaged or Defective Products: If you receive a damaged or defective product, please notify us in writing within 14 days of receipt. We will arrange for a replacement or refund as appropriate.

• How to Return Products:

• To initiate a return, please contact our customer service team at Luckyshrooom@gmail.com with your order number and the reason for the return.

• Our team will provide you with a return authorisation and further instructions.

• Once you have received the authorisation, please return the product in its original condition and packaging within 10 days of receiving confirmation.

• Customers are responsible for the cost of return shipping unless the product is damaged, defective, or incorrectly shipped.

• Refunds:

• Refunds will be issued within 14 days after we receive and inspect the returned product.

• The refund will be made using the original payment method, excluding the original shipping charges and return shipping costs.

• Please note that any discounts, promotions, or offers applied to the order will be adjusted in the refund amount accordingly.

• Customised or personalised products are non-returnable unless they are defective or damaged.

• Exchange Policy:

  We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.

  Contact Us:

  If you have any questions or concerns regarding returns, please contact our customer support team at luckyshrooom@gmail.com

  Thank you for shopping with Luckyshroom

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Product Disclaimer – Flathead Watch

Please note the following regarding the Flathead Watch and its associated components:

• 3D-Printed PLA Case:

• The case is made from PLA, a non-toxic and biodegradable material. While safe for regular use, PLA begins to deform at temperatures above 60°C (140°F). For this reason, the watch box should not be exposed to direct sunlight for extended periods or left inside hot vehicles, as this may result in warping or permanent shape changes.

• Velcro Strap:

• The included Velcro strap is subject to natural wear and tear over time and may degrade with regular use.

• Titanium Case:

• While titanium offers strength and lightweight properties, it is not scratch-proof or indestructible. Surface scratches and marks may still occur under normal use.

• Anodized Finishes:

• If your watch includes an anodized titanium case, the anodization provides a thin protective layer that enhances scratch resistance. However, this layer is not permanent and may wear over time. The anodizing process can also result in minor variations in color, and shades may differ slightly from product photos.

• Sapphire Crystal:

• The watch face is made of sapphire crystal, known for its scratch resistance. However, it may still crack or shatter under extreme impact or pressure. This watch is not designed for diving or extreme environmental conditions.

• Image and Color Variance:

• Product photos shown on the website were taken under varying lighting conditions. As such, actual colors may differ slightly from those shown in images.

• Casio Module Disclaimer:

• This product has no affiliation with Casio. As such, no warranty is offered on the internal modules. All watches are subjected to rigorous quality control testing to ensure full functionality prior to shipment.

By purchasing the Flathead Watch, you acknowledge and accept the above characteristics as part of the product design.

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